GAME Australia Enters Administration

May 14, 2012

There’s been some unfortunate news today, with accountancy firm PricewaterhouseCoopers being placed in charge as the voluntary administrator of GAME’s Australian branch. This news comes not long after the UK branch found itself in a similar situation earlier this year. Pricewaterhouse have stated that GAME will continue to run its 92 Australian stores for now, as they try to find a way to ensure their future. Pricewaterhouse partner Kate Warwick made a statement:

“Initially, we will continue to trade across all stores, operating these on as close to a ‘business as usual’ mode as possible, whilst we get a clearer understanding of the current state of the business and actively pursue options to secure its future. While we are still investigating the causes behind the Australian administration, the impact of the administration of its parent, an ambitious national roll-out combined with the current soft retail environment, appear to be key factors.”

For now, it seems that GAME will still be honouring pre-orders for both Max Payne and Diablo III. If you’ve already paid up though, you won’t be able to get your money back. Information about other new releases will be provided in the future. Restrictions are being imposed on gift cards and store credit, with customers only allowed to use them to pay for a maximum of 25% of a single purchase. For example, you won’t be allowed to use more than $25 credit on a $100 game. Customers also won’t be able to trade-in games for now. GAME’s website is still accepting orders for now, but it’s definitely a buyer beware situation. Pricewaterhouse have posted a FAQ on the website, which provides various information. We’ll have more news on the situation as it comes.


Update, 5:50pm, by Tim N:

Rocket Chainsaw has been able to visually confirm that shipments of Diablo III (including the Collector’s Edition) have arrived at at least one Victorian store. We’ve been assured by the manager of this store that they will be open and ready to trade tomorrow morning. According to GAME’s Twitter, you should check with your individual store if you have a pre-order there. GAME has also confirmed via Twitter that they will be honouring all online pre-orders for Diablo III.