Disgruntled Mass Effect 3 fans get refunds from Amazon

Are you one of the thousands of fans out there dissatisfied by the ending to Mass Effect 3? Did you happen to order the game via online retailer Amazon? Well you’re in luck. Video Game Writers reports that members of the official BioWare forums have been asking for refunds based on their disappointment with the game’s ending; more surprising yet, they receive them, despite the product being opened and used. It appears if the blame is placed squarely on the developers, a “partial or full refund” is applicable within 30 days of purchase.

The demand for refunds comes as part of a boycott by the Mass Effect fan community, as they demand alternate endings for the recently released third title in the series. “Hold the line” has become a common term of encouragement between those disheartened by the supposedly weak finale, as their support grows daily. We reported just yesterday that the controversy is raising money for Child’s Play (with the sum currently standing at $73,431); however fans have also gone as far as filing complaints to the Federal Trade Commission claiming false advertising with regards to the players’ ability to influence the story and produce an appropriate ending.

Amazon has confirmed that refunds will be given to anybody who makes a claim according to the above terms, stating they will “issue a full or partial refund if you are not satisfied with the quality of Mass Effect 3, and it is the developer’s fault.”

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Author: Chris Blake View all posts by
Writer at Rocket Chainsaw. British-born and living in Tokyo.

4 Comments on "Disgruntled Mass Effect 3 fans get refunds from Amazon"

  1. grim-one March 21, 2012 at 4:34 pm - Reply

    Still not played Mass Effect 3 (or 2), but this seems really overblown.

  2. Banefire March 21, 2012 at 6:20 pm - Reply

    Saw this coming, hoped it wouldnt happen, but there you go. Bioware underestimated the reaction this would have. Hopefully this is as far as it will go, but this will hurt Bioware.

  3. Chris Blake March 21, 2012 at 7:09 pm - Reply

    I can’t say I understand it either, even having played ME3.

    Wasn’t big enough for a separate news story, but apparently EA’s own Origin digital distribution service have also started offering refunds to those who ask, on the same grounds as described in this article.
    http://xbigygames.com/origin-refunding-mass-effect-3-purchases/

    Bioware can’t be happy about this one. A third party retailer is one thing, but their own publisher?

  4. themashedavenger March 21, 2012 at 10:44 pm - Reply

    yer ouch… your own publisher?

    but still, now i (and probably others) wana see what all the fuss is about, …. unfortunatley im stuck on lots of little side quests on the citadel and im not the type to leave ANY loose ends, can someone tell me if some of these quests are properly broken or its just me…
    sorry to ramble,thanks.

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